Vital Product Solutions Advice on all areas of trading legislation relating to labelling, advertising and quality standards

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Basic Business Advice

 

All businesses selling to consumers need to be aware of the following basic requirements.  If you need advice relating to specific products, please click on the appropriate section in the menu on the left.

 


Your Business Name

 

It may seem obvious, but you need to make sure that customers are aware of the ownership of your business and of the address at which documents can be served. This is especially important if you trade under a name that is different to your ‘legal’ name. 

For example, I am a sole trader but I trade as Vital Product Solutions - I must make sure that my own name appears with my business address.

The business legal name and address must be displayed in a prominent position so that it can be read easily in all the places where you carry out your business and where you deal with customers or suppliers. The business name and address must also be given on all;

  • ·          Business letters

  • ·          Written orders for the supply of goods or services

  • ·          Invoices and receipts, and

  • ·          Written demands for payment of business debts.

 

The business legal name will be either;

  • ·          The company name if you are a company registered with Companies House.

  • ·          The name of each partner if you are a partnership

  • ·          Your name if you are a sole trader.

 

If you are a company you will need to give additional information as well; details are available from www.companieshouse.gov.uk

 

If you trade under your own name only (i.e. your surname with or without your first name or initials and you don’t have another trading name that you use), then these requirements don’t apply to you.

 

If the business is a partnership and has more than 20 partners, you don’t need to list all the partners names on your business documents. You can state that a full list of partners can be inspected at the business address.

 

You might find this form, provided by TSCentral, helpful http://www.tradingstandards.gov.uk/business/badvice/badv046-1111.pdf

 


Pricing your products

 

For comprehensive advice on pricing your products, we would recommend that you read the appropriate Code Of Practice.

 

The misleading prices code of practice is available from the DTi at http://www.dti.gov.uk/ccp/topics1/guide/misleadingprice.pdf

 

The Price Marking Order code is available from the DTI at http://www.dti.gov.uk/ccp/topics1/guide/pricemark2004.pdf

Please note that there are also specific requirements relating to method of payment and food and drink on premises.

 


Describing your Products

 

These requirements cover descriptions of your products wherever the descriptions are made, for example, in advertising, on a website, in a catalogue.

 

The DTI have a leaflet on the Trade Descriptions Act at http://www.dti.gov.uk/ccp/topics1/guide/tda1968.pdf

 

If you’re making environmentally friendly claims, you should read the practical guidance from DEFRA  at http://www.defra.gov.uk/environment/consumerprod/pdf/genericguide.pdf

 

If you are making health claims relating to your product you are likely to need specialist advice, especially if your product is a food or a cosmetic. Whilst such claims are trade descriptions, they might also bring you within the scope of medicines or extra food labelling requirements. Please see the navigation links on the left for more product specific information.

 


Essential packaging requirements

 

Our advice on essential packaging requirements is being updated.  In the meantime if you need assistance why not give Jane a call on 01234 326379 or email us through our Contact Us page. An initial discussion is free of charge. 

 

Please note: The information given is based on interpretation of current applicable legislation.  Please note that only the courts can interpret statutory legislation with any authority.

 

 

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email: info@vitalproductsolutions.co.uk   © 2004 Vital Product Solutions. All rights reserved.

 

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